Refund Policy

Arrange assistance within 30 days

You may ask for a return or exchange during the 30 days following delivery. Contact us with a purchase reference or other proof of purchase, identify the goods and state the outcome you would prefer. Items returned simply because they are no longer wanted must be unused, in their original condition and original packaging.

Our responsibility for eligible return costs

Return transport for an eligible request is our responsibility, not the customer’s. We supply a prepaid label or specify another return method paid for by the merchant. This applies both to change-of-mind returns that meet the conditions and to eligible returns for defective, damaged, wrong or incomplete goods. Please obtain the arrangements before shipping anything back.

Evidence and the return destination

For an item or delivery problem, send the purchase details and photographs where they help show the issue. We will assess the circumstances and advise on a suitable resolution without limiting mandatory consumer rights. Unless we give a dedicated address for a particular return, use our business address shown at the end of this page. An exchange request should identify the replacement you want, subject to its availability.

After a parcel is returned

We inspect returned merchandise and communicate whether the return is approved. An approved refund is issued through the original payment method within 10 business days of receiving, inspecting and approving the goods. Any extra delay in displaying that credit may be due to the bank or payment service. Quote the order number when asking us to review it.

Before an order is sent

If you need to amend or cancel, contact us before shipment as early as you can. We cannot promise success because the order may already be in fulfillment. Once shipment has occurred, please use the return route instead.

Contact the store operator

Simplemodern
Email: Support@simplevodern.shop
Phone: 720-559-2931
Business address: 222 Oak Ave, Eaton, Colorado, 80615, US